SUMMARY OF THE ROLE
Irish Red Cross is seeking the hire a Commercial and Training Program
Manager to manage a staff team of trainers, administrators and PHECC
(Pre Hospital Emergency Community Care) compliance personnel. The key
aspects of the role relate to the co-ordination, compliance, sales,
administration, support and management. The role holder must ensure
the compliance of the Irish Red Cross with the regulatory and
statutory requirements set by PHECC and other relevant accreditation
bodies.
MAIN TASKS AND RESPONSIBILITIES
* Create and develop budgets for Commercial and National Training
* Work with the organisation Training Working Group to allocate
costings of National Courses and develop pricing structure for
Commercial training.
* Generates reports on performance, improvements and areas for
future development
* Delivery of national training programmes to ensure members are
appropriately qualified.
* Ensure the quality assurance of all courses national and
commercial delivered by Irish Red Cross
* Management of all staff, setting and monitoring the delivery of
their annual objectives and training targets
* Conducting annual performance appraisal with each staff member
* Communication with members regarding relevant training
information, standards and compliance
* Ensure processes are in place in the department to enable
effective support for members.
* Ensure the Irish Red Cross is PHECC compliant, provides necessary
reports necessary for Registered Institute, Quality Review Framework,
Governance Validation Framework and assists the National Medical
Office complete the Clinical Program Guidelines.
* Liaise with PHECC on a regular basis and ensure that all PHECC
requirements including the outcomes of any PHECC audit are implemented
in a timely manner.
* Ensure the organisation is compliant with all PHECC requirements
both at Head Office and Branch level, reporting any deficit in this
area to the Head of National Services and the Training Working Group
* Set out elearning requirements to the IT team and ensures that IRC
is futureproofing its training infrastructure
* Resources the commercial training requirement schedule through
management of training rosters
* Maintain an adequate stock level for Commercial, Branch and
National training courses.
* Provide leadership for the commercial training function
* Prepares, manages and achieves agreed budget and targets
* Manages the commercial training and product sales functions
* Increase turnover in all areas
* Tenders for relevant public and private contracts successfully
* Manage outsources suppliers and involved in tendering and
re-tendering contracts for outsourcing processes and tasks
* Generate reports on performance, improvements and areas for future
development in all areas of responsibility
* Negotiate with key clients and oversees the management of service
from such clients
* Develops both existing and new income streams as required
* Attends meetings at weekends and evenings where required
* Creates continuous process improvement initiatives to increase
efficiency, reduce costs, drive sales and increase profitability
* Develops, with the Commercial Training Team, a schedule of courses
for public and liaises with customers to schedule in-house courses.
* Remaining up to date with the current trends in the First Aid
Training Market and provide reports on areas of improvement.
* Assists the Head of National Services with other tasks as may be
required.
REQUIRED SKILLS
* Experience in Training Management (up to 5 years)
* A proven track record of managing a team with commercial
responsibilities
* Business/Logistics qualification, health & safety or related
and/or experience in a similar environment.
* Excellent people management skills
* Experience in growing income streams and exceeding targets
* Proven record of managing change and adapting to an ever-changing
environment.
* Experience in the PHECC audit process and good understanding of
PHECC policy.
* Proven track record of completing PHECC audit documents and
Quality Improvement Plans
* Good understanding of training accreditation processes
* Strong understanding and experience of physical, hybrid and
etraining systems
DESIRABLE SKILLS
* Sales experience in a telesales or on-the-road sales and marketing
* Excellent knowledge of various computer systems including CRM
(Moodle/Courseware)
* Experience in training (first aid or otherwise)
CONTRACT TERMS
1 year fixed
Role location **Apply on the website** Merrion Square, Dublin 2.
Job family Project Manager - ?**Apply on the website**k-?**Apply
on the website**k
FURTHER INFORMATION
The Irish Red Cross is an equal opportunities employer.
We value diversity and aspire to reflect this in our workforce.
We welcome applications for people from all sections of the community,
irrespective of race, ethnicity, religion, sex, sexual orientation,
gender identity, age or disability.
This role requires applicants to have the right to work in Ireland.
APPLICATIONS PROCEDURE
Please send your CV and a cover letter to **Apply on the website**
before 5pm on 5th November **Apply on the website**.
Please mention ?Commercial and Training Program Manager? in the
email subject and include your full name in the file names.
Applications received after the deadline will not be considered. Only
shortlisted candidates will be contacted for an interview. If you do
not hear back from us by **Apply on the website**th November,
unfortunately your application has not been selected.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
